Poor Customer Service Response Time. It took three attempts to contact customer service before receiving the installation video. Efficiency could be improved.
Disappointing Packaging Oversight. Regrettably, inadequate packaging resulted in a missing corner upon arrival. It's disappointing that such a small issue led to damage.
You offer the same product for much less, and the frame quality is awesome as well as a Waterproof top!! So happy I found it and telling everyone to buy from you and not from anopy since they don't stand behind their products!
I can't wait to use this tent again for our next event! Its easy assembly, sturdy build, and advertised features make it a must-have for any outdoor gathering.